Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone

Deepak Bhatt
1 min readDec 29, 2020

The book by Satya Nadella describes how he took a new direction with his company, Microsoft. It was an old company with a new leader and a new view. The book outlines how Nadella helped the company to get a refreshing attitude. Nadella mentions that he was committed to ruthlessly remove the barriers to innovation in Microsoft. He wanted a culture that is good, desirable, and workable culture. Nadella has worked on this aspect with diligence. They tried to build empathy for their customers.

Nadella also mentions how it was difficult for him to make all the changes while sitting behind a screen all day. He also needed to meet people and see how technology affected their daily activities. Nadella also paid attention to improvement and innovation. They also worked on consumer product design. They worked on a traditional software design that was mapped out by what developers to see how a product should look like in the future. The continuous experimentation by Nadella made sure that he was able to reach where he planned to be with his company.

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Deepak Bhatt

Group Senior Vice President, Gujarat at BW Businessworld, Ex. Head, Communication, PR & Digital Marketing IIM Ahmedabad, 🎓 Alumnus IIM Calcutta, Stanford GSB